Alternative dispute resolution

In the case of consumer litigation, the client may resort to one of the following Arbitration Centers, depending on the place of conclusion of his contract:

In the case of consumer disputes under contracts concluded on-line, the customer may use the European online dispute resolution platform available at https://webgate.ec.europa.eu/odr, or the alternative dispute resolution of consumer disputes in the place of their domicile.

For more information, consult www.cavelusa.pt or the Consumer Portal at www.consumidor.pt.


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