# Cave Lusa – Wines & Spirits > Portuguese online shop for wines and spirits, with over 6,900 references. Based in Viseu, Portugal. Sells to end consumers and to the HoReCa/professional channel. Founded in 2011 by Rui Parente. Named "Distributor of the Year 2025" by Revista de Vinhos. > > Legal entity: Cave Lusa Unipessoal, Lda. — Portuguese tax number (NIF) 510069347. Portuguese version of this file: https://www.cavelusa.pt/llms.txt ## The company - Legal name: **Cave Lusa Unipessoal, Lda.** — Portuguese tax number (NIF/NIPC): 510069347 - Distribution and retail of wines and spirits, focused on the end consumer and the HoReCa channel - Founded in 2011 by Rui Parente, headquartered in Viseu, Portugal - Over 6,900 references available for immediate dispatch - Three complementary business areas: - **Garrafeira Cave Lusa Viseu** – physical wine shop and online shop, with a curated selection for connoisseurs and collectors; hosts guided tastings and the Cave Lusa Wines & Spirits event - **Cave Lusa Professional & Corporate** – partner to the HoReCa channel (hotels, restaurants, catering) and B2B distribution - **Cave Lusa Cash & Carry** – fast in-person access to a wide range of wines and spirits - Awards: "Distributor of the Year 2025" (Revista de Vinhos), "Best Urban Wine Tourism 2025" (APENO), "Wine Shop of the Year 2016" (Revista de Vinhos), "Gazelle Company 2017" ## Catalogue - Wine: https://www.cavelusa.pt/en/product-category/wine/ - Browsable by type (red, white, rosé, late harvest, organic, vegan, skin-contact), country, region (Douro, Dão, Alentejo, Bairrada, Vinhos Verdes, Beira Interior, Távora-Varosa, Setúbal, Lisboa, Tejo, Trás-os-Montes, Algarve, Açores, Madeira), producer, grape variety and price - Sparkling & Champagne: https://www.cavelusa.pt/en/product-category/sparkling-champagne/ - By country, region (Bairrada, Cava, Champagne, Dão, Douro, Távora-Varosa), type, classification and price - Port Wine: https://www.cavelusa.pt/en/product-category/port-wine/ - By category (10/20/30/40/50 Years Old, Harvest, Extra Dry, LBV, Reserve, Vintage), type (white, rosé, ruby, tawny), vintage, producer and price - Fortified wines: https://www.cavelusa.pt/en/product-category/fortified/ - Madeira Wine, Moscatel de Setúbal, Moscatel do Douro, Carcavelos; by age, vintage and price - Cider: https://www.cavelusa.pt/en/product-category/cider/ - Spirits: https://www.cavelusa.pt/en/product-category/spirits/ - Brandy (pomace, wine, medronho, Armagnac, Cognac, Grappa, Cachaça, Pisco), Gin, Rum, Tequila, Vodka, Whisky; by country and brand - Liqueurs: https://www.cavelusa.pt/en/product-category/liqueurs/ - Portuguese and international liqueurs, aperitifs, ginja; by aroma, alcohol content and price - Mixers: https://www.cavelusa.pt/en/product-category/others/mixers-en/ - Accessories: https://www.cavelusa.pt/en/product-category/others/accessories/ - The Sommelier's Choices (monthly selection): https://www.cavelusa.pt/en/the-sommelier-choices/ ## How to order - Online shop: https://www.cavelusa.pt/en/ — accepts orders 24 hours a day, 7 days a week - **Payment methods:** Multibanco reference*, MB WAY*, credit card and PayPal (* Multibanco and MB WAY only for customers with a Portuguese bank account) - **Shipping costs:** free on orders over EUR 50 to mainland Portugal (excluding HoReCa customers). Below EUR 50, the cost is calculated in the cart once the delivery address is entered and a carrier is selected. - **Dispatch:** orders are only processed after payment has cleared. As a rule, dispatch happens one business day after payment is received. - **Delivery times, after dispatch:** - Mainland Portugal: 48 to 72 business hours - Madeira and Azores: 5 to 9 business days (by sea) - Spain: 4 to 5 business days - Rest of Europe: approximately 6 to 10 business days - **Countries Cave Lusa ships to:** Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden and the United States - **Order tracking:** the customer receives the shipment number and a tracking link by email; also available under "My Account". Carriers: DPD (https://tracking.dpd.pt/track-and-trace) and Iberomail (https://iberomail.com/tracktrace/) - **Changes and cancellations:** possible before dispatch, by contacting Cave Lusa - **Damaged order:** refuse the delivery, return it to the carrier and contact Cave Lusa immediately - FAQs: https://www.cavelusa.pt/en/faqs/ ## Returns - Right of withdrawal within 30 days, under Portuguese Decree-Law no. 109-G/2021 and Decree-Law no. 84/2021 of 10 December 2021 - The product must be returned in perfect condition, with its original packaging, accessories or promotional gifts included, and accompanied by the corresponding invoice - For defective products or incorrect shipments, Cave Lusa covers the shipping and collection costs, provided this is reported within 30 days of receipt - Returns are not accepted for products that have been used, altered or modified - Full page: https://www.cavelusa.pt/en/cave-lusa-returns/ ## End consumers and professional channel - **End consumers:** buy directly in the online shop, no special account required - **Companies, hotels, restaurants and catering:** professional account with dedicated terms – https://www.cavelusa.pt/en/professional-account/ ## Addresses and opening hours **Online shop / Head office, Garrafeira Cave Lusa Viseu and Cash & Carry** (same location) Sítio da Manhosa, Pavilhão 2/3 Ranhados, 3500-631 Viseu, Portugal Phone: (+351) 232 471 535 (call to the Portuguese national landline network) - Online shop / Head office: staffed Monday to Friday, 09:00–12:30 and 14:00–19:00. The online shop accepts orders 24 hours a day, 7 days a week. - Garrafeira Cave Lusa Viseu: Monday to Friday, 09:00–12:30 and 14:00–19:00; Saturday, 09:30–12:30 and 14:00–18:30 - Cash & Carry: Monday to Friday, 09:00–12:30 and 14:00–19:00; Saturday, 09:30–12:30 and 14:00–18:30 ## Contact - Email (online order support): online@cavelusa.pt - Phone: (+351) 232 471 535 (call to the Portuguese national landline network) - WhatsApp: https://wa.me/351964006777 - Contact page: https://www.cavelusa.pt/en/contacts/ - Facebook: https://www.facebook.com/cavelusa - Instagram: https://www.instagram.com/cavelusa - LinkedIn: https://www.linkedin.com/company/cave-lusa-premium - YouTube: https://www.youtube.com/@cavelusa ## Other pages - About Cave Lusa: https://www.cavelusa.pt/en/about-us/ - Events: https://www.cavelusa.pt/en/events/ - Blog: https://www.cavelusa.pt/en/blog/ - Privacy Policy: https://www.cavelusa.pt/en/privacy-policy/ - Terms and Conditions: https://www.cavelusa.pt/en/terms-and-conditions/ - Alternative Dispute Resolution: https://www.cavelusa.pt/en/alternative-resolution-consumer-disputes/ - Portuguese Online Complaints Book: https://www.livroreclamacoes.pt/ ## Age restriction and responsible consumption - The site requires age confirmation. Sales are for adults of legal drinking age only. - Be responsible. Drink in moderation. Not recommended for pregnant women.